Mashatu Lodge is situated on the eastern fringes of the Kalahari Desert and water is its most precious resource. The siting of the Mashatu camps in close proximity to water, and in thickets of vegetation, automatically locates the visitor into an enclave populated by birds and animals.
14 luxury suites lie along the camp’s perimeter and are designed to allow absolute privacy and communion between the bush and its inhabitants. Watch elephants splashing at the waterhole, listen to the lyrical melody of the woodland kingfisher on a branch overhead, smell the grassy scent of the bushveld, touch the bark of an ancient tree and inhale a breath of air so pure, it’s intoxicating. Each of the air-conditioned suites at Mashatu Lodge is tastefully decorated and includes impressive black and white prints of Africa’s most beautiful animals. A king-size bed and an extra-large single bed, together with a seating area that includes a single day bed, comfortably accommodate families. The ample en-suite bathroom with both bath and shower facilities and a separate W.C. complete the well-appointed suites.
This is the ideal camp for the family traveller. A large swimming pool is a focal point where Mashatu Lodge visitors cool down and relax between game activities.
The Discovery Room is the portal through which curious visitors get a glimpse of another world – one that existed long before the appearance of man. The animal specimens and relics will fascinate and educate visitors of all ages.
Meals are a sumptuous celebration of traditional African Cuisine – flavoursome but lacking in ostentation. Fresh fruits, vegetables, homemade breads and pies, succulent meat dishes and delicious desserts will appeal to a guest who appreciates home cooking at its best.
For a touch of retail therapy, the fully stocked curio shop showcases a variety of African crafts, clothing and jewellery.
In-Room facilities:
* Air-conditioned suites
* Ceiling fans
* Family-friendly accommodation
* En-suite bathroom with bath and shower
* Spacious seating areas
* Deck with outdoor furniture
The Mashatu Game Reserve camps are an expression of the warm hospitality of Africa’s people. Relaxation is key, regardless of whether your choice is the luxury of Mashatu Euphorbia Villas, Mashatu Lodge or Tuli Safari Lodge Mashatu, or the more intimate bush experience of Mashatu Tent Camp. Daily morning and evening game drives bring visitors into close contact with the fascinating wildlife which inhabits Mashatu, promising a different nature experience with each drive. Be connected to the soul of what life on earth is meant to be, visit Mashatu. Part of this charm is our exclusive adventure safaris which, over and above the vehicle safaris, feature horse-back safaris, cycling safaris and walks in the wild. Photographic hides add an aspect to the adventure safari, which is unique and thrilling to professional photographers or lovers of wildlife. These added adventures are guaranteed to bring visitors into intimate contact with the remarkable wilderness found at Mashatu.
* Bird watching
* Game drives
* Game viewing
* Photography
* Walking safaris
* Horseback safaris
* Mountain bike safaris
- If cancelling 30 days before arrival, forfeit 100% of the booking total.
- If cancelling 60 days before arrival, forfeit 50% of the booking total.
- If cancelling 90 days before arrival, forfeit 25% of the booking total.
- If cancelling 999 days before arrival, forfeit 5% of the booking total.
General
1.1. In this document, Mashatu shall mean:
Mashatu Investments (Pty) Ltd, Mashatu Nature Reserve (Pty) Ltd and/or Mashatu Game Reserve (incorporating Mashatu Euphorbia Villas, Mashatu Lodge, Tuli Safari Lodge Mashatu, Mashatu Tent Camp, Kolokolo, Shalimpo and all bona fide concessionaires).
1.2. This agreement and its interpretation shall be subject to Botswana Law.
1.3. All reservations will be on a pre-payment basis. Should payment not be timeously received, Mashatu reserves the right to cancel such reserved accommodation automatically.
1.4. It is an express condition when entering a business partnership with Mashatu that rates are not published in either print or electronic media at a lesser value than our Rack Rate.
1.5. Pick-up time at Pont Drift Border Post and Limpopo Valley Airfield is 13h00. The pick-up time at Mathathane Village is 12h00. Check-in time at the camp is 14h00 and check-out time is 11h00. Any variations on these times must be advised before guests arrive at the camps and any variations are at the sole discretion of management.
1.6. Transfers to and from camps and the airport/ airstrips/ entrance gates are by road. Transfer times are dictated by passenger numbers and their flight variations. Please note that charges are not levied for the transfer to/ from Limpopo Valley Airfield to connect with scheduled flights.
1.7. Any international operator who elects to bypass a local African DMC to contract directly with Mashatu in respect of services of whatsoever nature, should be aware that Mashatu cannot be held responsible for providing ground handling services for the clients in the event of necessity. Clients should look to the international operator to fulfil these functions in the event of an emergency of whatsoever nature.
Rates
2.1. All rates apply to both group and F.I.T. reservations and are quoted per person per night in our camps, and per night for our exclusive use safari homes (Kolokolo and Shalimpo), inclusive of conservation levies and VAT.
2.2. Mashatu reserves the right to amend the published rates without notice.
2.3. Rates quoted at all our lodges are based over 24 hours – as per the applicable inclusive and exclusive notes on our rate sheets per lodge.
2.4. Rates are quoted in US Dollars and payment is accepted in this currency. However, arrangements can be made to convert this to South African Rand or Botswana Pula using the rates supplied to Mashatu by Nedbank and First National Bank respectively, within 6 months of the guest’s arrival at camp.
2.5. Rates converted into South African Rand or Botswana Pula are only valid if all deposits are received on the due date/s. Failing this, Mashatu reserves the right to re-quote the rate or cancel the booking.
2.6. Mashatu cannot be held liable for any rate fluctuations of third-party suppliers whose services Mashatu has booked on behalf of travel companies/ guests.
Children’s Policy
3.1. Mashatu Euphorbia: Children under 16 years are not permitted.
3.2. Mashatu Lodge & Tuli Safari Lodge Mashatu: Children of all ages are welcome under strict adult supervision. Children under 12 years, sharing accommodation with full-paying adults, pay the quoted child tariff. Children under five years of age are not permitted to be taken on game drives unless their parents have reserved sole use of their vehicle for which there may be a charge. Babysitting services and Kids@Mashatu programs, are available and can be arranged before/on arrival in camp with camp management.
3.3. Mashatu Tent Camp: Children under 12 years are not permitted.
3.4. Kolokolo & Shalimpo: Children of all ages are welcome, and permitted on game drives, under strict adult supervision.
3.5. All children qualifying for the reduced rate will need to show proof of age on check-in.
Tour Leader/ Pilot/ Driver/ Guide Policy
4.1. Accommodation for a bona fide tour leader/ pilot/ driver/ guide shall be in Guide Room (B grade) accommodation.
4.2. The Guide Room accommodation rate is applicable. This rate is purely for accommodation, meals & laundry, and does not include alcoholic/non-alcoholic beverages (with the exception at Mashatu Euphorbia, where soft drinks are included), game drives & other special activities. The game drives & other special activities shall be offered subject to availability on check-in and at the sole discretion of camp management.
Cancellation Policy
5.1. Mashatu reserves the right to charge the following cancellation fees should a confirmed reservation be cancelled within the following period: -
5% cancellation administration fee if cancelled more than 90 days before arrival.
25% cancellation fee if cancelled less than 90 days before arrival i.e., 90 to 61 days.
50% cancellation fee if cancelled less than 60 days before arrival i.e., 60 to 31 days.
100% cancellation fee if cancelled less than 30 days before arrival.
5.2. Cancellation fees are calculated on the nett rate per person.
5.3. Should cancelled accommodation be resold, cancellation fees will be refunded less a 10% handling charge.
5.4. A 5% administration fee will be levied on refunds. The percentage is calculated on the total funds being held, at the time of cancelling the booking, and not the total booking value.
5.5. Please ensure that all guests are covered by a travel insurance policy to protect against unforeseen cancellations, delays, injuries, loss, or any other prejudice of whatsoever cause.
5.6. All reservation amendments or cancellations are valid only if advised and accepted by Mashatu, in writing, or by e-mail.
F.I.T. Policy
6.1 No reservation is secure or confirmed until a 50% deposit is received to secure the booking. Mashatu reserves the right to automatically release accommodation being held unless a deposit is received within the stated period for each reservation.
6.2 All net accommodation and transfer costs must be pre-paid no less than 30 days before arrival. All guests shall settle their extras accounts in full before departure from the camps.
Group Policy
7.1 Any party reserving 50% or more of the rooms at one camp is considered a group.
7.2 No reservation is secure/ confirmed until a 10% non-refundable deposit is received to secure the booking. Two further deposits of 25% each are required at intervals before the date of arrival, as notified on the confirmation voucher and the full balance of all services and accommodation is required no later than one month before the date of arrival. Mashatu reserves the right to automatically release accommodation being held unless the required deposits are received as specified.
7.3. Mashatu reserves the right to charge the cancellation fees, as noted in point 5. above, should a confirmed reservation be cancelled within the stated periods.
7.4. Final numbers for groups must be confirmed 60 days before arrival after which time any reduction in numbers will incur cancellation fees by the group policy, point 7.3. above.
7.5. All net accommodation and transfer costs must be pre-paid no less than 30 days before arrival. All extras must be settled direct at the camp by the guests, before their departure.
7.6. Mashatu reserves the right to limit the number of single-room rates at each camp.
Important Notes
8.1. Failure on the part of the guest/ travel company to comply timeously, or at all, with any of the terms and conditions contained herein shall entitle Mashatu, at its sole discretion, regardless of reservation requirements and/ or payments already received, to cancel/ refuse to accept the guest’s/ travel company’s reservation in respect of group/s or individual/s in question, unless satisfactory alternative arrangements are made by the guest/ travel company.
8.2. It is to be noted that this agreement is between Mashatu and the party making the reservation and no leniency or indulgence will be granted by Mashatu in the event of other group/s or individual/s not timeously performing their corresponding duties to the party making the reservation.
8.3. Please note that should Mashatu receive a firm, deposited booking over the dates when the guest/ travel company is holding space and before the guest/ travel company forwards the necessary deposits to secure the reservation, the guest/ travel company will be requested to release the space being held, or to forward an immediate non-refundable deposit on all space held, to secure the space.
8.4. All transfers and game drives are conducted in open safari vehicles.
8.5. Adventure activities where relevant, are in place of a morning or evening game drive.
Children of all ages are welcome.
