Site Security

SSL Encryption Technology:
We use Secure Sockets Layer (SSL) to ensure that all information sent to us through the booking forms is for our attention only. This software is an industry standard in secure, online transaction. It encrypts your information and makes it impossible for anyone to read while in transit.

Your Credit Card is Safe:

1. Your credit card information is transferred to our system via the SSL technology in an encrypted format and never forward directly onto the payment providers, no information is stored onto our servers.
   
2. On receipt of your reservation, we double check availability, rates and other relevant information. It sometimes may take up to 48 hours for us to do so.
3. When we are sure your booking is in place, we send you a booking confirmation.
4. Payment (either a deposit or full payment) is then charged to your credit card. This is done electronically by means of Wirecard Payment Gateway and your card details are not revealed to anyone.
   However, should your card fail and we do not receive a specific reason from the bank, a consultant will try to process the transaction manually and if not successful inform you of the failure.