Failure of the customer to arrive, or cancellations made 0 to 14 days prior to the agreed arrival date forfeit 100% deposit. Cancellations made 15 to 28 days prior to the agreed arrival date forfeit 75% of the deposit or 25% of the booking quote value, whichever the greater.Cancellations made 29 days or more prior to the agreed arrival date forfeit 50% of the deposit or 25% of the booking total, whichever is the greater.