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Encounter South Africa

Copyright@ 1997-2010
Southern Africa
Places cc
P.O. Box 3422
Paarl
Western Cape
South Africa


SATSA - Southern Africa Tourism Services Association

 

Southern Africa Places
Registration No. 97/51881/23


Contact Us   |  Privacy  |  Security  | User Agreement  |  Booking Conditions | 3-D Credit Card Security


Southern Africa Places (established in 1997) has partnered with leading companies in the travel industry to bring you more travel options than ever before. Our goal is to offer you one-stop Internet shopping with a wide selection of travel services.

We want to bring you a Southern African experience you will never forget.

We offer you the possibility to experience Southern Africa's natural beauty, our warm hospitality and the cultural diversity of our African nations. South Africa, Namibia, Botswana, Lesotho, Swaziland, Zambia, Zimbabwe, Mozambique and Tanzania express the unrivalled splendour of the southern part of the Africa continent's natural beauty and its people.

We carry a vast quantity of information on accommodation establishments, safari's, tours, game lodges, game reserves, national parks and more.

The information can be accessed via our web sites - www.places.co.za, www.saplaces.co.za and www.encounter.co.za - but our highly trained staff will also be more than willing to help you structure your trip, own tour or expedition.

If you have any questions or concerns regarding the privacy or security of your communications and transactions with us, please contact us.


Privacy

We shall treat all personal information you give us as strictly confidential and no personal information will be made available to unauthorised third parties, unless obliged to do so by law or legal process.

When you forward personal information including your name, email address, mailing address and credit card details to us, your browser will encrypt such information before it is sent to us. Once received, we will protect such information from unauthorised access and use.

Our web sites use cookies to customise the site and make your visit more user-friendly. Cookies cannot in any way harm your computer and is an industry standard. Furthermore, any user may configure his/her browser not to accept cookies. Clients will only receive email concerning bookings and payment status. Your data and privacy will be protected along the above guidelines.


Security

DigiCert®:
This web site is certified by the DigiCert® digital certificate, a processing service that ensures confidentiality and secure commerce on the internet.

SSL Encryption Technology:
We use Secure Sockets Layer (SSL) to ensure that all information sent to us through the booking forms is for our attention only. This software is an industry standard in secure, online transaction. It encrypts your information and makes it impossible for anyone to read while in transit.

Your Credit Card is Safe:
1.Your credit card information is transferred to our system via the SSL technology in an encrypted format and stored on our database in the encrypted format without a single person viewing the information.
We employ the 3D-Secure Credit Card security system to ensure that you are the legal owner of the card and to gibe you peace of mind that your card cannot be charged before you authorise the transaction.
2. On receipt of your reservation, we double check availability, rates and other relevant information. It sometimes may take up to 48 hours for us to do so.
3. When we are sure your booking is in place, we send you a booking confirmation.
4. Payment (either a deposit or full payment) is then charged to your credit card. This is done electronically by means of a payment gateway and your card details are not revealed to anyone.
However, should your card fail and we do not receive a specific reason from the bank, a consultant will try to process the transaction manually and if not successful inform you of the failure.
4. Your credit card information is kept in encrypted format on our system until after your South African tour (in case of refunds for cancellations) and then deleted.

 


This site complies to Section 51 of the Promotion of Access to Information Act 2 / 2000.