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This web site is certified by the DigiCert®
certificate, a processing service that ensures
confidentiality and secure commerce on the internet.
SSL Encryption Technology:
We use Secure Sockets Layer (SSL) to ensure that all
information sent to us through the booking forms is for
our attention only. This software is an industry
standard in secure, online transaction. It encrypts your
information and makes it impossible for anyone to read
while in transit.
Your Credit Card is Safe:
- Your credit card information is transferred to our
system via the SSL technology in an encrypted format and
stored on our database in the encrypted format without a
single person viewing the information.
- On receipt of your reservation, we double check
availability, rates and other relevant information. It
sometimes may take up to 48 hours for us to do so.
- When we are sure your booking is in place, we send
you a booking confirmation.
Payment (either a deposit or full payment) is then
charged to your credit card. This is done electronically
by means of Mygate Payment Gateway and your card details are
not revealed to anyone.
However, should your card fail and we do not receive a
specific reason from the bank, a consultant will try to
process the transaction manually and if not successful
inform you of the failure.
- Your credit card information is kept in encrypted
format on our system until after your South African tour
(in case of refunds for cancellations) and then deleted.