Bongani is an excellent guide for birders - knowledgeable, helpful, patient, friendly and a great asset to Ndumo. Walked 3 times with him as a guide.( His land cruiser was in for repairs, fortunately for us)
Office staff friendly but fairly incompetent and inexperienced, apart from Chris. Difficult to run the office efficiently because lines appear to be down often and staff have no idea who/ when visitors are arriving.
Please stress, underline in bold in your communication to prospective guests the need to take cash to pay for walks and tips. It would help too if the price of game drives and walks were listed in your confirmation letter so that sufficient funds could accompany each guest. We had to pool our resources because unable to use our credit cards.
Only 4 chalets and 2 campsites were occupied while we were there ( total of 12 people). If the camp were full, I hate to think how busy the ablution block would be. Four loos, 2 showers and 2 baths in the Ladies is grossly underspec for a full house of a possible 50 people. The men's ablution block has only 2 loos. The mind boggles at the queues which must arise.
Loved the Ezulweni Hide but wish there were more hides and access roads to other parts of Nyamithi Pan. Access to Banzi Dam would be a plus too.
Of greatest concern is the land invasion on the western side of the Pongola River. The devastation caused last week by the felling of huge stunningly beautiful trees by the land invaders is heartbreaking. A solution needs to be found soon that is a win-win for both parties, or I fear for the future of this magnificent part of our country which deserves to be saved for future generations.