• Cancellations received 30 days prior to arrival – R250 admin fee
• Cancellations received 30 to 22 days prior to arrival – 25% cancellation fee
• Cancellations received 21 to 15 days prior to arrival – 50% cancellation fee
• Cancellations received 14 to 8 days prior to arrival – 75% cancellation fee
• Cancellations received 7 days prior to arrival to arrival date – 100% cancellation fee
• No shows – 100% of the deposit
Room numbers are only allocated only on the day of arrival, therefore specific room numbers cannot be guaranteed.
We do not guarantee early arrivals or late check outs. This may only be arranged subject to availability on the day, subject to our Duty Manager Approval and additional charge.
The primary booker staying in the room will be asked to produce a proof of identification on check in.
We do have room service, a restaurant and bar available to purchase food or alcohol from.
No animals of any kind may be brought onto the premises of the Hotel.
No guest may have visits that are not residence of the Gooderson Tropicana Hotel after 10pm.
Under cover parking will be allocated on arrival if available; we do not book parking in advance. The cost of parking is R80.00 per night and please be aware that there is a height restriction of 1.85 meters.