* Deposit required to secure a booking – No refunds on any cancellations.
* Balance of accommodation will be payable in full on arrival before entering the premises.
* Any damage caused during your stay will be charged additionally.
* The number of guest entering the property must comply with the number of guests on the reservation. Any person brought onto the property for any purpose without prior permission or knowledge of the owner will be charged a rate equal to the single rate. No visitors allowed.
* For the comfort of others, boisterous and rowdy behavior will not be tolerated and if necessary, disruptive guests will be asked to leave. No refunds.
* Check in times are from 14:00 – 20:00. No guests will be booked in after 20:00 without prior arrangements, 2 days in advance with the office. These times are set out for safety for other residents, other guests, staff members and yourself. The gate will only be opened the following morning at 7:00. Guests arriving late without prior arrangement will still be liable for full amount of accommodation.
* Check out time at 10:00 am, thereafter, for every 1/2 hour another R150.00 will be billed to your account. (This will be liable if no prior arrangement made with the office 2 days before).
* Children to be kept under supervision of parents at all times.
* Luggage may be left for later collection by prior arrangement. AT OWN RISK.
* Parking at own risk
* All the units are NON SMOKING. A fine of R600.00 will be put on your account if we become aware that smoking has occurred in any of the units occupied during your stay.
* Each guest will receive the gate code on arrival. If any guest by any change do not remember the code they are more than welcome to contact the office or via sms / whatsapp on 076 989 0584 to be given the code again. NO guest to give out the code during their stay.
* Each guest will be given a key/keys for their unit/s booked on arrival. If any key are lost or we need to supply another key a fee of R100.00 will be charged to your account.