21 and less days before arrival, the full pre-payment amount will be forfeited.
22 – 40 days before arrival, 25% of the total amount will be forfeited
41 days and more, 15% will be forfeited.
An administration fee of 10% with a minimum of R100 will be charged with full refunds
The Property may request a certificate to consider a refund in the case of illness and/or death.
In the event of the guest not checking in on the first night of the reservation, the accommodation will not be held for the number of days already paid for.