If cancelling 4 days before arrival, forfeit 100% of the booking total. If cancelling 7 days before arrival, forfeit 100% of the deposit. If cancelling 14 days before arrival, forfeit 100% of the deposit. If cancelling 29 days before arrival, forfeit 75% of the deposit. If cancelling 999 days before arrival, forfeit 50% of the deposit.

Verbal and email bookings are binding as a confirmation of the booking. Companies/Travel agencies operating on a Bill back basis will also be liable to pay cancellation fees if cancelled whether we have a voucher or not. Please make sure your clients are aware of our policy before accepting our accommodation at our establishment. We require the deposit to be paid by EFT or you need to furnish us with full credit card details to confirm the booking. Credit Card No. with expiry date and CCV no. Like all Hotels and Guest Houses we have a Strict Cancellation policy to protect us against cancellations. We only have a few rooms and cannot make up business lost. We have a live calendar with Nightsbridge which connects too many websites around the world giving instant online availability. Once a room is booked it is no longer available to sell on these websites. We do not pay third parties for any other services on your behalf. If monies are deposited into our account incorrectly we do not refund until cleared with our bank.